Terms of service: Polish Company Import

Effective from: May 25, 2019.

1. Polish Company Import is an extension for the Basic CRM module that allows data from national registers to be checked and imported into Basic CRM, and then stored and processed in the basic module. The information is retrieved by entering the VAT number (tax identification number).
2. The Polish Company Import module is not a stand-alone module and works only with an active Basic CRM module.
3. The data source is the Central Statistical Office in Poland (GUS).
4. The service is available as query packages and is charged for each query sent to the database. The available amount of remaining queries is called the credit balance.
5. When the service has the status Active, each time a non-empty value is entered in the query form and the Load button or Enter is pressed, this is referred to as sending a request. The answer to the request is presented in the form of text information.
6. Sending a query returns the following messages: “Bad VAT number” (incorrect check digit – the VAT number is validated for correct construction); “Record not found” – the VAT number is structured correctly, but no entity with this VAT number exists. If the tax identification number is correct and an entity with this number exists, the response contains information about the entity, including the current status of its activity.
7. If the credit balance is greater than zero, each time a request is sent, the number of available requests is reduced by one.
8. The service becomes inactive when the number of requests (credit balance) on a given Customer Account reaches 0 (zero).
9. The Service Provider does not provide the entire database (copies for download) as part of this service.
10. The maximum frequency of sending queries is 5 queries per second.
11. If queries are executed more frequently, the service may respond with the error code “Server busy”.
12. If you send a request that ends with a “Server busy” or “Server timeout” error, the credit balance is not reduced.
13. The Service Provider is not responsible for the quality of data provided by the Central Statistical Office or for unavailability caused by a failure of the GUS IT systems. In that case, sending a query does not reduce the credit balance.