Terms of service: CRBR Import

Effective from: May 21, 2020.

1. CRBR Import is an independent module and also an extension of the Basic CRM module. It allows data to be downloaded from the register of beneficial owners on the basis of the Polish VAT number, and stored and processed using the Basic CRM module.
2. The CRBR Import function is available in the UBO register menu as “UBO import”. It can also be connected to the Basic CRM module.
3. The source of data is the Central Register of Ultimate Beneficiaries (CRBR).
4. The service is available as query packages and is charged for each query sent to the database within the available credit balance, or as unlimited access for a specified period*.
5. When the service has the status Active, each time the “Verify now” button is pressed with a non-empty query field, or a data import from a file is configured, this is referred to as sending a query, which is answered immediately in the form of text information.
6. Sending a query returns the following messages: “Bad VAT number” (incorrect check digit – the VAT number is validated for correct construction); “No information in CRBR” – the VAT number is correctly constructed, but no entity with this VAT number exists in the CRBR register. If the VAT number is correct and the entity appears in the register, the response contains information about the entity, including the list of beneficial owners and the company’s representation, if such data has been provided to the register.
7. If the credit balance is greater than zero, each time a request is sent, the number of available requests is reduced by the number of VAT (NIP) numbers checked.
8. If you have an active fixed-term licence, the credit balance does not change.
9. The service becomes inactive when the number of requests (credit balance) on a given Customer Account reaches 0 (zero).
10. The Service Provider does not provide the entire database (copies for download) as part of this service.
11. The maximum frequency of sending queries is 5 queries per second.
12. If queries are executed more frequently, the service may respond with the error code “Server busy”.
13. If you send a request that ends with a “Server busy” or “Server timeout” error, the credit balance is not reduced.
14. The Service Provider is not responsible for the quality of data provided by the Central Register of Ultimate Beneficiaries or for unavailability caused by a failure of the CRBR IT systems. In that case, sending a query does not reduce the credit balance.

* – fixed-term access with no query limit: above 20,000 queries per month the service remains active, but to ensure service continuity the response waiting time may be extended to 30 seconds.